Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy outlines how Riverbanks collects, uses, and safeguards your information. This policy is effective as of April 2026.
Profile Information
We may collect your name, email, location, phone number, and other relevant details to provide personalized experience.
Photo ID
We may request copies of your government-issued ID, medical credentials, and education certificates to comply with local regulations and training requirements. If necessary, we may also collect your signature for authentication or agreement.
Employment Information
When you use our website, app, or other platforms to seek employment, we may request personal information such as your name, job title, professional history, and social media handles. We maintain this information in our general records to process your application and to contact you regarding roles that align with your experience and career goals.
Upon registration, we may use your email or phone number to contact your references, previous supervisors, or colleagues for additional information. This verification step is essential for the efficient processing of your application and the validation of your professional background.
Secure Communication Practices
We will never request that you send confidential information or documents such as government-issued IDs, professional licenses, or education certifications via WhatsApp or other social media platforms.
- We may use WhatsApp only to provide updates, answer general questions, and stay in touch with our customer care team.
- As a valid form of communication, all formal documentation must be submitted through our secure website portal or via verified corporate email channels.
Referral Program
When you refer a candidate to Riverbanks, we use the contact information you provide, such as their email address, to reach out regarding relevant opportunities. By submitting these details, you confirm that you have obtained the individual's consent to be contacted.
External Resources & Third-Party Links
Riverbanks may occasionally provide links to external websites containing helpful information for healthcare professionals. These resources are provided for informational purposes only. We do not claim a formal relationship with these entities, nor do we control the content, security, or data privacy practices of any third-party websites.
Please note that the Riverbanks Privacy Policy does not extend to external links or third-party resources. When you access a third-party site through our platform, you assume full responsibility for your navigation and the subsequent collection or use of your information. We strongly encourage you to review the privacy policies of any external sites you visit.
How We Use and Protect Your Information
Privacy is a fundamental right, and Riverbanks is committed to the rigorous protection of your personal and confidential information. We strictly prohibit the sale of your personal data to third parties. If you do not agree to their terms, please exit the site.
Your credentials and personal information are secure and accessible only for authorized business purposes. To facilitate your employment, we share relevant information with partner healthcare organizations for onboarding and verification before a professional assignment begins. For example, we may share your licensing documentation, certifications, and work history with hiring facilities to ensure compliance with provincial healthcare standards.
Terms of Use
By using this website or accessing our intake forms, you consent to our Terms of Use, which are subject to change without notice. We recommend reviewing this privacy policy page each time you visit our website. If you do not agree to these terms, you may please exit the site.
If you wish to remove your personal information from our database, please send your request to hello@riverbanks.ca.
Mailing Address:
1881 Steeles Avenue West, Suite 173
Toronto, Ontario, M3H 0A1
Cookies
Our website and third-party partners, such as Google, may use cookies to enhance your browsing experience and improve our services. By continuing to use our website, you agree to the use of these cookies. You may choose to delete or decline cookies at any time through your browser settings.